Frequently Asked Questions
General
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At SoZo, decentralization refers to our approach of distributing control, data, and decision-making across a network, rather than relying on a single central entity, such as a cloud provider like Amazon or Microsoft. This means that your data and online experiences within SoZo are not stored in a single location, like a data center owned by one company, but are instead managed in a way that prioritizes your privacy and security.
Our platform is built on a decentralized architecture, which means that your data is encrypted and stored in a way that is resistant to centralized control. We use advanced technologies, including blockchain and zero-knowledge architecture, to ensure that your data is secure, private, and protected from unauthorized access.
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We believe that decentralization is essential for providing a private, secure, and resilient online experience. By distributing control and data across a network, we can reduce the risk of data breaches, cyber attacks, censorship, and manipulation, and give you more control over your online interactions. For example, by using SoZo, you can rest assured that your data is not being stored in a single location, making it more difficult for hackers to access.
By using SoZo, you benefit from enhanced privacy and security, greater control over your data, reduced risk of data breaches and censorship, and increased resilience. -
SoZo is a web-based platform that can be accessed from any device with a web browser, as it's not dependent on the operating system. Which also means you don't need to install any software on your device.
SoZo’s approach allows us to provide a more secure and private experience, as we don't have to rely on third-party app stores or comply with their requirements. Additionally, being a web-based platform makes it easier for us to update and maintain the service without requiring you to download and install updates.
Privacy
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While it's true that setting up a password is a relatively simple step, SoZo's security goes far beyond just password protection. When you create a password, your device also generates strong encryption keys that protect all of your messages.
Your password never leaves your device — we never see it or store it. Instead, your device uses your password to encrypt those keys and saves only a scrambled blob on our servers. Without your password, that blob is useless. Your messages are encrypted on your device before they are sent, using a technique called client-side encryption.
Our servers only store encrypted data; we cannot read your message text. Only you and the people you are chatting with can decrypt it. So the password is really the key to your keys: simpler than a recovery phrase, but the same zero-knowledge privacy model — we host encrypted data, we do not hold the ability to read it.
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SoZo ensures user privacy and security through the use of zero-knowledge client-side encryption, which means that your data is encrypted in the browser before leaving your device and reaching our servers. We cannot read your messages, and your data is protected from unauthorized access.
Our platform also uses advanced technologies, including blockchain and zero-knowledge architecture, to ensure that your data is secure, private, and protected from unauthorized access. We believe in providing a transparent and secure platform, and we are committed to protecting your privacy and security at all times.
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Yes, you can download your data from the 'Privacy' section of your SoZo app. You can also delete your account from this section.
Technical
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SoZo is accessible via web browsers on desktop and mobile devices. It is an advanced Progressive Web Application that works best on the latest software.
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Yes. SoZo supports cross-device sync.
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Google Chrome: 90+
Mozilla Firefox: 88+
Safari: 14+
Microsoft Edge: 90+
Opera: 75+
Brave: 1.23+
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SoZo is compatible with the following operating systems:
Windows: 10+
macOS: 11+
iOS: 14+
Android: 10+

